Internal Communication Department
Sections:
Functional Services Section
Key Tasks:
Designing visual templates and content (presentations, announcements, videos).
Publishing news and announcements on the website and via email.
Updating and managing website content.
Classifying departments, job titles, and academic qualifications in the Mawared system.
Automating administrative services and decisions to enhance efficiency.
Resolving technical issues related to systems and services.
Establishing data centers for statistics and analytics.
Designing dashboards and digital screens to display decisions and statistics.
Managing organizational structures through HR systems.
Monitoring the implementation of internal and external data performance indicators.
Developing and activating electronic services.
Managing employee system access and permissions.
Reserving and registering job positions in the system.
Following up on loyalty program (Tastahal) partner agreements, contracts, and discount procedures.
Preparing and implementing beneficiary satisfaction surveys.
Managing the complaints and suggestions e-box.
Organizing workshops to enhance beneficiary experience.
Beneficiary Services Section
Key Tasks:
Issuing and renewing residency permits (Iqama) for faculty members.
Issuing, canceling, and extending exit/re-entry visas, and issuing final exit visas for faculty members.
Updating passport information for faculty members.
Updating job titles for faculty members.
Processing sponsorship transfers for faculty members and their dependents to and from the university.
Authenticating family visit requests for university staff through the Ministry of Foreign Affairs visa platform.
Submitting criminal record clearance requests via Muqeem to the Public Security for university employees.
Reviewing travel orders for faculty members and their dependents.
Issuing and canceling recruitment visas for faculty members through the Recruitment Department in Riyadh.
Printing employee ID cards for faculty and staff members.
Approving clearance requests for faculty members and employees.
Receiving external transactions electronically and in paper form.
Forwarding internal transactions within the General Administration.
Referring internal transactions to university departments.
Forwarding transactions to the Administrative Communication Center.
